Apr 24, 2026 By Stephanie Simone Global provider of fully managed hosting solutions,Hyve Managed Hosting, is partnering withRed Hat to give Hyve customers a modern,…
Tag: Customer
Another customer of troubled startup Delve suffered a big security incident |
The story of embattled compliance startup Delve keeps hitting twists and turns. TechCrunch has confirmed that Delve was the compliance company that performed the security…
Cosmetics giant Rituals confirms data breach of customer membership records |
8:38 AM PDT · April 22, 2026 Netherlands-based cosmetics giant Rituals has confirmed a data breach affecting customers’ personal information after hackers stole reams of…
Archive Logs Missing in Oracle Exadata Cloud @ Customer (ExaCC) or Oracle Exadata Cloud Service (ExaCS) Environments
Apr 1, 2026 ByVijay Muthu Archive logs play a crucial role in ensuring data protection and recovery in Oracle Exadata Cloud @ Customer (ExaCC) and…
SAP Transforms Services and Support Portfolio to Accelerate Customer Success
Mar 25, 2026 SAPis evolving its SAP Services and Support portfolio, introducing a streamlined, tiered engagement model designed to help businesses achieve greater transparency, speed,…
Zendesk acquires agentic customer service startup Forethought |
Zendesk is acquiring Forethought, a company that builds software to automate customer service interactions, the companies announced on Wednesday. The deal is expected to close…
Community marketing: How to use it to drive customer advocacy and reduce CAC
</span></span><!– end HubSpot Call-to-Action Code –></p> <!–more–> <p>When community programs are built intentionally and connected to CRM and lifecycle data, they can shorten sales cycles,…
How 1,000+ customer calls shaped a breakout enterprise AI startup |
Thisisn’tDavid Park’s first rodeo. Theveteranfounder and TechCrunch Startup Battlefield alumnus has certainly been battle-tested in the enterprise arena.On thisepisode of Build Mode,ParkjoinsIsabelle Johannessen to discuss…
A married founder duo's company, 14.ai, is replacing customer support teams at startups |
The customer service industry is in a bit of flux, thanks to AI. Investors and corporate leaders have rung alarm bells for the BPO (Business…
A married founder duo’s company, 14.ai, is replacing customer support teams at startups |
The customer service industry is in a bit of flux, thanks to AI. Investors and corporate leaders have rung alarm bells for the BPO (Business…