The Gap Between Output and Outcomes Over the past two years, I’ve had hundreds of conversations with business leaders about AI. The pattern is always…
Tag: Customer
SPLICE Software Advances Enterprise AI‑Driven Customer Engagement in 2025 with Unified AI Voice, Strategic Partnerships, and Industry Recognition
/PRNewswire/ –SPLICE Software, an award‑winning provider of AI‑powered customer engagement and omnichannel communications solutions, marked a landmark year of growth in 2025, driven by enterprise‑grade…
Sectra’s six-month interim report 2025/2026: Growth and increased profitability driven by customer satisfaction
/PRNewswire/ — International medical imaging IT and cybersecurity company Sectra(STO: SECT B) reported high order bookings, increased sales and profitability in the first half of…
Best SMS Marketing Service (2025): Mailchimp Named Top Choice for Customer Engagement by Consumer365
/PRNewswire/ — Consumer365 has recognized Mailchimp as the Best SMS Marketing Service for 2025, highlighting the platform’s ability to help businesses strengthen customer engagement through…
ICEYE launches five new satellites, supporting additional customer missions
ICEYE continues to expand its world’s largest SAR constellation with five new satellites, enhancing Earth Observation and ISR capabilities for ICEYE and its customers. ,…
Forget Data Gravity. Customer Gravity Is Shaping the Cloud Now.
For years, cloud architects have been guided by the concept of “data gravity,” the idea that applications and workloads naturally orbit massive, centralized datasets. It…
ThreatBook Peer-Recognized as a Strong Performer in the 2025 Gartner® Peer Insights™ Voice of the Customer for Network Detection and Response — for the Third Consecutive Year
Recognition we believe underscores global customer trust and proven product excellence for security teams evaluating NDR solutions /PRNewswire/ — ThreatBooka global leader in threat intelligence-based…
Wonderful raised $100M Series A to put AI agents on the front lines of customer service |
IsraeliAI agentstartupWonderfulhas raised $100 million in a Series A round led by Index Ventures, with participation from Insight Partners, IVP, Bessemer, and Vine Ventures. The…
Commercial Credit Group Inc. (CCG) Unveils New Website to Enhance Customer Education and Highlight Industry Expertise
CCG, a Charlotte-based equipment finance company, launches a redesigned website with enhanced navigation and additional educational resources. /PRNewswire/ — Commercial Credit Group Inc. (CCG), a…
Hacking group claims theft of 1 billion records from Salesforce customer databases |
A notorious predominantly English-speaking hacking group has launched a website to extort its victims, threatening to release about a billion records stolen from companies who…