, /PRNewswire/ –Qualtrics, the leader and creator of the experience management category, today announced that Singapore Airlines (SIA) is using its solutions to enhance its…
Tag: Customer
Measuring inclusive marketing — why traditional KPIs hinder both customer success and brand growth
Brands want to know that they are on the right track toward achieving their goals. That’s why measurement matters. Key performance indicators (KPIs) often give…
TP awarded Frost & Sullivan’s 2025 Company of the Year for North American security in the customer experience management industry
TP recognized for its robust cybersecurity framework and approach that integrates automation, AI-driven fraud analytics, and proactive threat mitigation strategies , /PRNewswire/ — Global digital…
Natterbox launches AI Assistants and AI Agents to resolve over 70% of customer queries
, /PRNewswire/ — Natterbox, the AI-powered contact center provider, today launches AI Assistants and AI Agents – part of its dynamic AI workforce fully integrated…
India's Max Financial says hacker accessed customer data from its insurance unit |
Max Financial Services on Wednesday said its insurance subsidiary Axis Max Life Insurance received communication from an anonymous sender about unauthorized access to its customer…
Absa Life Goes Live with Sapiens Insurance Platform to Modernize Core Systems and Enhance Customer Journeys
New platform marks a major step in Absa Life’s core systems transformation, simplifying operations, improving agility, and laying the foundation for AI-driven innovation , /PRNewswire/…
Oper8 Global Group Receives Frost & Sullivan’s 2025 European Customer Value Leadership Recognition for Excellence in Edge Data Center Solutions
This award recognizes Oper8 Global Group’s innovation in edge data center for artificial intelligence and high-performance computing, and its commitment to customer success , /PRNewswire/…
Christine Peart Named CFO of Thought Industries to Drive Financial Strategy and Customer Value Realization
, /PRNewswire/ — Thought Industries, the leading enterprise platform for customer education and value realization, is thrilled to announce the appointment of Christine Peart as…
The Oracle Utilities Customer Platform Transforms Meter Data Management
Jun 4, 2025 New AI-powered anomaly detection and in-memory processing capabilities in the Oracle Utilities Customer Platform are helping deliver fast, accurate meter data management…