Zoomtopia 2023: 5 New Products And Enhancements For Partners To Know About

One Platform’ To Rule Them All

Zoom Video Communications is ready to help customers and the channel partners that serve them move into the next era of collaboration. That requires a combination of hybrid communication tools for both in-office and remote employees on one platform.

San Jose, Calif.-based Zoom, led by company CEO Eric Yuan, took to its annual Zoomtopia 2023 event this week to unleash a series of new products and enhancements aimed at doing just that. The company wants its platform to be the go-to, and to that end, Zoom introduced Zoom Docs, a new workspace for documentation and content creation for users, as well as updates to the company’s generative AI digital assistant to make employees’ lives a little easier.

Zoom also unveiled a series of enhancements to Zoom Meetings, Zoom Spaces, and Zoom Huddles, including a handful of updates geared toward in-office meeting attendees and employees with features such as Workspace Reservation, Wayfinding, and Visitor Management.

The company is doing about 30 percent of its business globally through the channel, a figure that skews even higher for specific Zoom offerings, such as contact center, so it goes without saying that Zoom partners should take notice of the portfolio enhancements.

Here are five major announcements revealed at Zoomtopia 2023.

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LEARN MORE: VOIP and Unified Communications  | Video  | video  | Collaboration & Communication  | AI  | Generative AI 

 Learn About Gina Narcisi

GINA NARCISI 

Gina Narcisi is a senior editor covering the networking and telecom markets for CRN.com. Prior to joining CRN, she covered the networking, unified communications and cloud space for TechTarget. She can be reached at [email protected].

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