The customer service industry is in a bit of flux, thanks to AI. Investors and corporate leaders have rung alarm bells for the BPO (Business…
Tag: Support
Mycom and Mavenir announce strategic collaboration for delivering Agentic AI benefits to CSPs to support Autonomous Networks L4/5
/PRNewswire/ —Mycom, an Assurance leader offering AI, Data and Automation solutions for some of the world’s largest communications service providers (CSPs), today announced at Mobile…
Commvault Augments Partnership with CrowdStrike to Support Unified Resilience
Mar 3, 2026 By Stephanie Simone Commvault, a leader in unified resilience at enterprise scale, is expanding its integration with CrowdStrike that delivers bi-directional visibility…
A married founder duo’s company, 14.ai, is replacing customer support teams at startups |
The customer service industry is in a bit of flux, thanks to AI. Investors and corporate leaders have rung alarm bells for the BPO (Business…
Employees at Google and OpenAI support Anthropic's Pentagon stand in open letter |
Anthropic has reached a stalemate with the United States Department of War over the military’s request for unrestricted access to the AI company’s technology. But…
Brainomix Extends Series C Financing to $25.4M (£18.8M) to Support U.S. Expansion
Additional funding will enhanceBrainomix’s industry-leading customer support and fast-track product advancements across its Brainomix 360 Stroke and e-Lung AI imaging platforms. The extension round was…
Oracle Cloud Infrastructure to Support Centers for Medicare and Medicaids Modernization Initiative
Feb 18, 2026 Oracle announced that theCenters for Medicare & Medicaid Services(CMS) has selectedOracle Cloud Infrastructure (OCI)to consolidate and migrate select on-premises workloads to the…
Cockroach Labs Pushes Distributed SQL to New Limits with 300-Node, 1PB Cluster Support
Giving enterprises the data foundation needed to take AI-driven applications from pilot to global scale. /PRNewswire/ — Cockroach Labsa pioneer in cloud-agnostic distributed SQL databases,…
Airbnb plans to bake in AI features for search, discovery and support |
Airbnb has taken its time to launch AI features within the app, but CEO Brian Chesky on Friday said the company is now planning to…