The customer support industry has seen a massive influx of startups like Sierra, Decagon and Parloa trying to infuse AI into automating customer calls, chat…
Tag: Support
Emigrant Bank Awards 2026 Small Business Grants to Support Local New York-Area Businesses
/PRNewswire/ — Emigrant Bank is pleased to announce the recipients of its 2026 Small Business Grants, continuing its dedication in providing essential funding to local…
ExaGrid 8.1 Introduces Cohesity Support and Other Security Enhancements
Jul 29, 2026 By Stephanie Simone ExaGrid, an independent backup storage vendor providing Tiered Backup Storage, is releasing ExaGrid software version 8.1—adding support for Cohesity…
Lightbits Labs Receives Ubuntu Certification to Advance Linux Support
Jul 27, 2026 By Stephanie Simone Lightbits Labs, inventor of the NVMe over TCP storage protocol and Inferra, announced support for Ubuntu, enabling organizations to…
Kyndryl and Aptiv Collaborate to Support Distributed Edge Environments
Jul 17, 2026 By Stephanie Simone Kyndryl, a leading provider of mission-critical enterprise technology services, and Aptiv, a global industrial technology leader, are partnering to…
ESN Awarded $15.9 Million U.S. Navy Contract to Support Nimitz- and Ford-Class Aircraft Carrier Life Cycle Management
/PRNewswire/ — Engineering Services Network, Inc. (ESN), a leading Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in engineering, maintenance, modernization, cybersecurity, and technology solutions for the…
RedThread Study Reveals People Analytics Tech Market Reached $12.2B in 2025 as Growth Cools, Contracts Unbundle, and Vendors Reconsider their Customer Support
/PRNewswire/ — A new study from RedThread Research finds that the people analytics technology (PAT) market reached an estimated $12.2 billion at the end of…
Mid-Year Comfort Upgrade Season: A Better Way to Support Everyday Life with Oxygen Concentrators
/PRNewswire/ — As the year reaches its midpoint and summer temperatures rise to their peak, many individuals and families naturally begin reassessing their daily routines,…
New white paper on closing the AI fluency gap to support workforce retention published by the University of Phoenix College of Doctoral Studies
New paper by Dr. Wayne L. McCoy examines how employers can turn AI skill development into a talent retention strategy. /PRNewswire/ –University of Phoenix College…
Virtuozzo Storage Secures Veeam Ready Status to Support Reliable Data Resilience
Jun 19, 2026 By Stephanie Simone Virtuozzo, a leader in AI infrastructure system software, announced that Virtuozzo Storage has achieved Veeam Ready status from Veeam…