/PRNewswire/ —Mycom, an Assurance leader offering AI, Data and Automation solutions for some of the world’s largest communications service providers (CSPs), today announced at Mobile…
Tag: Support
Commvault Augments Partnership with CrowdStrike to Support Unified Resilience
Mar 3, 2026 By Stephanie Simone Commvault, a leader in unified resilience at enterprise scale, is expanding its integration with CrowdStrike that delivers bi-directional visibility…
A married founder duo’s company, 14.ai, is replacing customer support teams at startups |
The customer service industry is in a bit of flux, thanks to AI. Investors and corporate leaders have rung alarm bells for the BPO (Business…
Employees at Google and OpenAI support Anthropic's Pentagon stand in open letter |
Anthropic has reached a stalemate with the United States Department of War over the military’s request for unrestricted access to the AI company’s technology. But…
Brainomix Extends Series C Financing to $25.4M (£18.8M) to Support U.S. Expansion
Additional funding will enhanceBrainomix’s industry-leading customer support and fast-track product advancements across its Brainomix 360 Stroke and e-Lung AI imaging platforms. The extension round was…
Oracle Cloud Infrastructure to Support Centers for Medicare and Medicaids Modernization Initiative
Feb 18, 2026 Oracle announced that theCenters for Medicare & Medicaid Services(CMS) has selectedOracle Cloud Infrastructure (OCI)to consolidate and migrate select on-premises workloads to the…
Cockroach Labs Pushes Distributed SQL to New Limits with 300-Node, 1PB Cluster Support
Giving enterprises the data foundation needed to take AI-driven applications from pilot to global scale. /PRNewswire/ — Cockroach Labsa pioneer in cloud-agnostic distributed SQL databases,…
Airbnb plans to bake in AI features for search, discovery and support |
Airbnb has taken its time to launch AI features within the app, but CEO Brian Chesky on Friday said the company is now planning to…
Airbnb says a third of its customer support is now handled by AI in the US and Canada |
Airbnb says its custom-built AI agent is now handling roughly a third of its customer support issues in North America, and it’s preparing to roll…