A new accounts payable automation feature, a new tool for warehouse tracking and an add-on for configuring, pricing and quoting products are among the biggest announcements being made at this year’s NetSuite SuiteWorld conference.
NetSuite, a subsidiary of Austin, Texas-based enterprise software giant Oracle, is holding SuiteWorld in Las Vegas and online this week from Tuesday to Friday.
The company has more than 32,000 customers, an increase of about 19 percent over the customer count during SuiteWorld 2021, according to the company.
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NetSuite has played a major role in Oracle’s recent growth, reporting a year-over-year revenue increase of 27 percent, according to Oracle’s most recent quarterly earnings.
Bobby Coffin, vice president of operations at Clearwater, Fla.-based NetSuite partner SCS Cloud, told CRN in an interview that his company expects a year of growth north of 70 percent.
A large portion of new SCS customers have come from the food and beverage and health and beauty industries, including light manufacturing and outsource manufacturing. Customers have sought integrations for e-commerce, third-party logistics (3PL) and electronic data interchange (EDI) tools.
SCS, which has about 100 employees, has been investing in training employees around new NetSuite functionality and growing a managed services practice, Coffin said.
“Each year our client base grows by 20, 30, 40, 50 clients,” Coffin said. “So we‘ve quickly found ourselves supporting well over 120-plus clients to one extent or the other, a couple hours a month or many hours a week. So we’re really starting to put more investment in our managed services practice so that we can not only implement new customers on NetSuite but continue to support them as their business expands. So that‘s been a focus of ours for the latter half of this year and will be a big focus in the next.”
During a call with reporters before SuiteWorld, Craig Sullivan, NetSuite’s group vice president of product management, in answer to a question from CRN, said that NetSuite bases some of its new functionality every year on the needs and demands of services partners, including managed services providers.
“Their opportunity is growing along with the product to find new customers to extend the implementations of their existing customers with their NetSuite deployment to get even more value out of the suite,” Sullivan said. “So all of this news really is additive. … It‘s greater than the sum of its parts in terms of the opportunities that the partners have with respect to the product on our customer base.”
What is NetSuite announcing At SuiteWorld 2022? Here’s what you need to know.
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Wade Tyler Millward is an associate editor covering cloud computing and the channel partner programs of Microsoft, IBM, Red Hat, Oracle, Salesforce, Citrix and other cloud vendors. He can be reached at [email protected].
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