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ConnectWise acquires customer feedback specialist SmileBack
ConnectWise has acquired SmileBack, a US-based provider of technology for measuring the customer experience, as a way to help its MSP partners better work with…
Zerto Goes Full-in On Continuous Data Protection, Long-term Retention Over Backup
Cloud data management and data protection technology developer Zerto on Thursday made the case for a significant change in how businesses protect their data, calling…
V3 Media Primers: Customer Service Versus Customer Experience
Forrester’s report on the Customer Experience Index states that the top 20% of brands investing in customer experience recorded a higher stock price growth and achieved greater…
Metaplane becomes the First Data Observability Platform with Integrations for Reverse ETL Tools
– Metaplane announces native integrations for both Census and Hightouch, pioneers of the Reverse ETL category. By integrating their Reverse ETL tools into Metaplane, data teams can understand at a glance where data outages impact business…
Clarivate Announces Termination of Tax Benefits Preservation Plan
ARTICLE LONDON, Sept. 18, 2023 /PRNewswire/ — Clarivate Plc (NYSE: CLVT), a global leader in connecting people and organizations to intelligence they can trust, today announced that its…
CloudWerx Wins Google Cloud Sales Partner Of The Year For North America: Here’s How
It’s hard to imagine any Canada or U.S.-based Google Cloud partner winning Google’s prestigious Sales Partner of the Year Award for North America in less than three…
Google Cloud Partner CloudWerx Hires Former Google Manager As New CIO
One of Google Cloud’s fastest-rising partners, CloudWerx, continues to hire top-notch talent from companies including Google and Microsoft as the Silicon Valley-based startup Friday unveiled the hiring of Munish…
The Top 15 AI Tools for Marketers
In the summer of 1968, audiences everywhere were shocked by the sights and visions presented in Stanley Kubrick’s 2001: A Space Odyssey. Sign Up to Try…
Google Cloud Partner CloudWerx Nabs Microsoft Exec As CTO
Fast-growing Google Cloud partner CloudWerx has hired former Microsoft director Sidhant Gupta as its new CTO, following a successful “fearless female funding” round of financing, said CloudWerx co-founder Betsy…