Tampa-based ConnectWise wrapped up its IT Nation conference last week in Orlando with an abundance of announcements bolstered to help MSPs capture more of the market.
Just under 5,000 people attended the event even while Tropical Storm Nicole saturated the area and canceled flights to Orlando from across the country.
“We need to be prepared to have what’s ahead of us in this industry on three constantly changing dimensions, the economy, economic ecosystem and technology,” said ConnectWise CEO Jason Magee. “But through surveys conducted by ConnectWise, our partners are telling us that they’re doing well and still expect to be growing in 2023 no matter what.”
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The survey showed that IT Nation partners grew more than 16 percent year-over-year in revenue and 22 percent in recurring revenue, Magee said. Seventy percent of the respondents are forecasting greater than 10 percent growth in 2023 and 94 percent are forecasting more than five percent growth.
“Hey look, we are a community, let’s help each other see what‘s going on,” he said.
Over the three-day event, ConnectWise shared a series of business improvements that reinforce the company as a “consistent center of gravity” for the MSP community.
The acceleration of innovation on the infinite edge is helping MSPs in real time, he said, so they must harness relentless automation, putting data to work for them and their customers, deliver exceptional customer experience and have a deep focus on cybersecurity.
“The biggest piece I’m trying to understand is the investment that they’re trying to do for the community and really understanding the strategies that they put in place,” Paco Lebron, president and CEO of Prodigy Teks, a Chicago-based MSP, told CRN. “I think having the ability to have that anonymous economic feedback will help give other IT Nation ConnectWise partners, and just anyone who’s submitted, to get a better idea of what‘s going on.”
Here are the six biggest announcements made at ConnectWise IT Nation.
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CJ Fairfield is an associate editor at CRN covering solution providers, MSPs and distributors. Prior to joining CRN, she worked at daily newspapers, including The Press of Atlantic City in New Jersey and The Frederick News-Post in Maryland. She can be reached at [email protected].
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