Strategic investment aims to accelerate Nexthink’s innovation and usher in a new era of AI-powered, agent-based Digital Employee Experience (DEX).
/PRNewswire/ — Nexthink, a pioneer and leader in digital employee experience (DEX) management, today announced a definitive agreement for a majority investment by Vista Equity Partners (“Vista”), a leading global technology investor specializing in enterprise software.
This strategic investment comes at a time when Nexthink and the entire DEX space is experiencing extraordinary momentum driven by the emergence of agent-based IT for employees and enterprises, which is redefining traditional approaches to IT management and business productivity. Founder and CEO Pedro Bados will continue to lead the company’s next phase of growth alongside Nexthink’s leadership team.
“Vista is the gold standard for software investment and operational excellence,” said Pedro Bados, CEO and co-founder of Nexthink. “Their strategic network and deep expertise will be invaluable as we move to the next level. Today, more than 25 million employees worldwide rely on Nexthink to realize their full potential through technology. Our top priority remains to drive innovation and deliver even greater value to our customers and partners.”
By continuously analyzing billions of real-time signals across devices, applications and networks, Nexthink provides companies with a comprehensive, real-time view of technology performance across the enterprise. Its generative and agent-based AI capabilities enable IT teams to predict needs, proactively identify and resolve problems, and automate improvements at scale. The result is faster problem resolution, greater engagement, and a more connected and productive workforce.
“As work becomes increasingly digital and distributed, companies are under increasing pressure to provide their employees with seamless, powerful technology experiences,” said Michael Fosnaugh, Co-Head of Vista’s Flagship Fund and Senior Managing Director. “Nexthink’s DEX platform enables real-time detection and resolution of IT issues, enabling organizations to proactively maintain productivity and employee engagement.”
“By combining deep analytics, automation and modern data architecture, Nexthink is redefining how companies manage their core IT operations while enabling employees to get the most out of the digital platforms they use every day,” said Rod Aliabadi, Managing Director at Vista. “We are pleased to partner with Nexthink as they continue to lead the expansion of the DEX market, an attractive segment with strong AI drivers and significant long-term potential.”
The transaction strengthens Nexthink’s position as one of the most successful and innovative enterprise software companies in the world, serving more than 1,500 enterprise customers and 25 million employees worldwide.
Qatalyst Partners acted as financial advisor to Nexthink. Ropes & Gray LLP served as legal advisor to Nexthink. Kirkland & Ellis LLP served as legal counsel to Vista Equity Partners. The transaction is expected to close in the first quarter of 2026, subject to the satisfaction of certain closing conditions.
Information about Nexthink
Nexthink is the leading provider of digital employee experience software. The company provides IT leaders with unparalleled insight to detect, diagnose and resolve issues impacting employees in any location, application or network before employees are aware of the problem. Through agent-based AI and innovative solutions, Nexthink enables thousands of customers to deliver better digital experiences and higher productivity to millions of employees. Nexthink is headquartered in Lausanne, Switzerland and Boston, Massachusetts and has 9 offices worldwide.
About Vista Equity Partners
Vista is a global technology investor specializing in enterprise software. Vista’s private market strategies are designed to deliver differentiated returns through a proprietary and systematic approach to value creation, developed and refined over 25 years and more than 600 transactions. Today, Vista manages a diversified portfolio of software companies that provide business-critical solutions to millions of customers worldwide. As of June 30, 2025, Vista had more than $100 billion in assets under management. For more information, visit vistaequitypartners.com. Follow Vista on LinkedIn @Vista Equity Partners and on X @Vista_Equity