The Digital Hotelier Expands to the Americas, Revolutionizing North America’s Hospitality Horizon with Game-Changing Technology

, /PRNewswire/ — TheDigitalHotelier(TDH), the leading all-in-one platform for hospitality operational optimization, today announced its aggressive entry into the North American and Latin American (LATAM) markets. Headquartered in Dubai,TDH is solidifying its position as the dominant force in streamlining hotel operations, including housekeeping, staff training and management, and utility-cost mitigation through proactive alerts.

TDH’s platform offers a comprehensive suite of back-office efficiencies, complemented by its innovative no-download guest app. This app enables seamless guest access to a property’s full range of goods (such as food and beverage), services, and activities via a dynamicQRcodeor secure link.

TDH’splatform goes beyond traditional solutions by integrating a pre-built ecosystem of third-party vendors, allowing guests to book and pay for nearby services effortlessly. This not only enhances guest satisfaction but also unlocks incremental revenue streams for hotels, vacation rentals, and corporate housing operators, transforming everyday interactions into opportunities for delight and profitability.

With rapid expansion across Asia-including strong footholds in the Philippines, Japan, and Korea-alongside growing adoption in Europe,TDHisnowaggressivelyenteringthe Americas andLatinAmerican (LATAM) markets. This strategic move positions TDH to address the global hospitality industry’s most pressingchallenges inanera of heightened competition and rising operational costs.

“When we founded TDH, our vision was tosolve the very specific pain points faced by General Managers, VP of Operations, F&B Directors, and Housekeeping Managers,”said Qutaiba Al Ali, Founder and CEO of The Digital Hotelier.“Guests today demand rich, engaging, and frictionless experiences,while operatorsnavigatean ultra-competitive landscapeburdenedby fragmented systems that are costly and complex tomaintain, high staff turnover, escalating utility expenses, and relentless pressureon margins. TDH is designed to eliminate these hurdles by providing a single, unified layer on top of your PMS for operational excellence and guest satisfaction. Our system enables managers to streamline tasks-such as allocating dirty rooms to available staff, generating maintenance reports on critical assets, and providing daily briefings on targeted promotions to boost F&B revenues. Besides, TDHintegrates seamlessly with dozens of Property Management Systems (PMS) and remains completely agnostic, ensuring flexibility for any operation.”

FredericDominioni,who recently joined as Chief Revenue Officer for the Americas after leading revenue initiatives for a prominent global PMS provider, emphasized TDH’s user-friendly approach. “I’ve experienced firsthand the challenges of PMS integrations-it’s often a source of significant stress forteams. The key issue is an ever-increasing Technical Debt, whereby multiple systems work in siloes, attempting to handle complex tasks such as Housekeeping, Maintenance, Staff training, Reviews, Utility-cost management, Guest experience, and Communication. It is not sustainable!
TDHisdifferent;we act as a simple layer, working symbiotically with your PMS toresolve all the above challenges and address critical usability gaps without the heavy lift. We can have clients up and running in just 3 to 4 weeks, handling most of the setup ourselves, including native translations of all goods and services, digitalization, and meticulous property mapping. Our team hails from the hospitality world, so we focus on delivering real ROI where itmatters most-efficiency, revenue growth, and guest loyalty. We are incredibly excited tobring this rapid, results-driven approach to the North American and LATAMmarkets.”

TDHstandsoutinacompetitivelandscape,rivaling specialized players like Kipsu, Optii and Breezeway forback-office operations, and Alice or Canary forguest experiences. However, TDH uniquely combines both worlds at highly competitive pricing, often including free pilots. This, paired with an unmatched level of expertise and client-centric service, sets TDHfar apart.

“Think of us as an extension of your HospitalityIT department,”Al Ali concluded. “We care deeply aboutthe technology, but whattruly differentiates TDHis the best practicesand insightswe gather from propertiesworldwideand sharewith ourclientstodrive continuousimprovement.”

Hospitalityprofessionalsare invitedtomeet The Digital Hotelierteam atthe DenverHospitality Show onOctober 27-28,2025,atBooth#1606,or explore our operation management system to learn more and schedule a demo.

AboutTheDigitalHotelier:

TheDigitalHotelier(TDH) is an all-in-one hospitality platform empowering hotel (supporting tens of thousands of rooms globally), optimizing operations, enhancing guest experience, and boosting revenues through AI-driven tools and seamless integrations.
Headquartered in Dubai, TDH serves a global clientele with innovative solutions tailored to the evolving needs of the Hospitality industry.

SOURCE The Digital Hotelier