The World Economic Forum’s annual meeting in Davosfelt different this year, and not just because Meta and Salesforce took over storefronts on the main promenade.AI…
Tag: transformed
Turn customers into community members — how community transformed the Gymshark experience
My transformation from serving customers to nurturing a community didn’t happen overnight. It started with a crisis. Gymshark’s infamous Black Friday 2015 catastrophe happened during…