Trinity Acquires Verix, Adding AI-Powered Next-Best-Action and Omnichannel Orchestration to the TrinityEDGE Platform

Verix’s patented Tovana™ platform and its full team join Trinity, extending TrinityEDGE™ from what commercial teams know into what they do next /PRNewswire/ — Trinity,…

EvaSpeaks Launches Omnichannel AI Platform That Turns Conversations Into Qualified Leads

From live conversations to emailed inquiries, EvaSpeaks keeps leads moving toward booking, follow-up and CRM action , /PRNewswire/ — EvaSpeaks today announced the launch of…

Syntaxs Co-Innovation with SAP Cloud Promotes Reliable Execution of Omnichannel Retail Promotions

Sep 23, 2026 Syntax, a leading global technology solutions provider driving enterprise transformation in the cloud, is launchingSyntax Promotion Lift, a retail solution designed to…

Omnichannel customer service: What it is and how to do it

In today’s digital world, customers want to access support quickly via their preferred communication channel. In response, more companies are looking to deliver seamless, personalized…