V3media Interview with Neha Sampat, CEO at Contentstack

What inspired your journey into technology? One of my life mantras is to “never be boring.” This is why I believe I didn’t find tech;…

Appnovation Achieves Gold Partner Status with Contentful

Appnovation investing in the content platform to help customers deliver the best digital experiences Appnovation, a global full service digital consultancy, announced that it has…

V3Media Interview with Chris McLaughlin, Chief Product & Marketing Officer at Nuxeo

Tell us about the role/team you handle at Nuxeo. What inspired you to join the company? I have an amazing job. I am Nuxeo’s Chief Product &…

Avaya and LivePerson Announce New Partnership to Deliver Best-in-Class CX

 Avaya, a global leader in enterprise customer experience solutions, and LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, today announced a new partnership designed to unify…

Avalara Honored as 2023 BigCommerce Tech Partner Award Winner

Avalara, Inc., a leading provider of cloud-based tax compliance automation for businesses of all sizes, today announced that the company has been named BigCommerce 2023…

Lumen Teams Up With Talkdesk To Build Out CCaaS, XaaS Portfolios

Lumen Technologies is expanding its portfolio of everything-as-a-service options via a new partnership with cloud-based contact center provider Talkdesk. The telecom giant formerly known as…

20 Technical Skills Every Marketer Needs

Traditionally, the marketing field emphasized creative thinking over technical skills. But to build a successful career as a marketer today, you need more than a…

Revamped Avaya Roadmap Orbits Around Cloud, Experience Platform

Avaya experienced a turbulent 2022 with missed revenue targets and earnings, layoffs, and a new CEO brought on to redirect the company. Now, the unified…

TTEC Increases its Credit Facility to $1.5 Billion

DENVER, Nov. 29, 2021 /PRNewswire/ — TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced…

Key Global CX Customer Perspectives, 2021 Report

DUBLIN, March 12, 2021 /PRNewswire/ — The “2021 Predictions – COVID-19 Accelerates CX Investments” report has been added to ResearchAndMarkets.com’s offering. This study’s overall objective is to measure the current use…