Citrix, a Cloud Software Group company, is adding new services for Citrix Platform Flex, expanding the company’s flexible credit model to help enterprises simplify how they deliver, monitor, and secure modern work.
The new offerings include Citrix Experience Insights Flex, an observability solution managed by Citrix and powered by the Splunk Cloud Platform that transforms high-resolution workspace telemetry into actionable insight, and Citrix SecurSpacesFlex, a hosted, cloud-based platform for code development and agentic workloads that allows enterprises to provide secure environments without building and operating the platform themselves.
According to the company, modern work now spans virtual desktops, physical endpoints, browser-based applications, cloud development environments, and agentic sandbox environments.
Together, the new services address these challenges by extending Citrix’s flexible, credit-based model Platform Flex offering to workspace observability, security analytics, and developer workflows—building on the initial CitrixDaaSFlex offering launched in May.
With Platform Flex, organizations purchase a pool of Flex credits and consume them over time, applying credits to spin up resources when needed and scale them down as demand changes, the company said.
“Enterprises are looking for simpler ways to modernize work without adding more infrastructure to manage,” said Citrix co-president Hector Lima. “With the rollout of Experience Insights Flex and SecurSpaces Flex, Citrix is helping customers operationalize workspace data faster and deliver secure developer workspaces and agentic sandboxes through our managed, flexible Platform Flex credit model—giving IT, security and platform teams a path to move faster and reduce complexity.”
Citrix Experience Insights Flex helps organizations move from workspace telemetry to actionable insight faster across experience, performance, operational resilience, and security use cases.
Delivered through a Citrix-managed analytics model and powered by the Splunk Cloud Platform, the solution combines high-resolution telemetry across Citrix DaaS sessions, endpoints, applications, network connections, browser and SaaS activity and security signals into prebuilt dashboards. These day-one dashboards provide teams with a streamlined control plane to analyze data without standing up their own analytics backend, said Citrix.
“Observability delivers the greatest value when teams can focus on insights rather than managing analytics infrastructure,” said Mangesh Pimpalkhare, senior vice president and general manager of platform at Splunk, a Cisco company. “Through our collaboration with Citrix, Experience Insights Flex helps organizations operationalize workspace telemetry more quickly, giving IT and security teams access to enterprise-grade analytics and actionable visibility.”
IT and end-user computing (EUC) teams can use the service to troubleshoot performance issues, assess the impact of operating system migrations, image upgrades and application rollouts and monitor experience across Citrix DaaS and non-Citrix desktop environments.
Security teams can use the same telemetry foundation to support security investigations, validate detections, and identify configuration drift or misconfigurations.
For enterprises, Citrix Experience Insights Flex reduces analytics backend complexity by removing the need to procure, deploy, operate and govern a separate analytics backend for observability and security use cases. The solution also serves as a consistent telemetry foundation for authorized IT, EUC, operations, engineering and security stakeholders.
With Citrix SecurSpaces Flex, enterprises can onboard developers and their AI agents faster with governed cloud development environments and agentic sandboxes for regulated teams, contractors and AI workloads, reducing reliance on high-end developer laptops or local machines. This can help extend device lifecycles and optimize costs with compute-intensive developer workloads moving off endpoints or overprovisioned virtual desktop infrastructure into the cloud, said Citrix.
Citrix SecurSpaces Flex and Citrix Experience Insights Flex are available now.
For more information about this news, visit www.citrix.com.