So you paid a few hundred bucks for a neat little gadget and think you’re good to go. But it turns out you’ll need to subscribe to a monthly plan to unlock all its advanced features.
That where AI-powered consumer electronics are increasingly heading, and Meta is the latest to prove it with its smart glasses.
The company now notes in its help pages, first reported by The Verge, that users will need the Meta One Premium Plan to unlock expanded access to some features for their smart glasses, whether it’s the Ray-Ban, Oakley, or Meta-branded version. While you’ll be able to use your AI glasses without a subscription, certain features will be limited.
Specifically, a feature called Conversation Focus, which boosts the audio of the person you’re speaking with so you can hear them better in loud environments. You’ll get three hours per month without a subscription, but if you want to use it more often, then you’ll need to pay up. Though even then, you’re still capped at 15 hours. Subscribing also nets you “Premium Device Support,” where you’ll get faster access to what Meta says are “human experts” trained on the smart glasses’ features, should any problems arise. Guess humans are better at some things after all.
A Meta spokesperson tells WIRED that this is “not an AI rate limit.” Rate limits are common on other AI platforms—users get free access to a feature until they hit a certain cap, then they’ll need to subscribe to use it more until the limit resets at the end of the month. However, the Conversation Focus feature runs on-device, meaning it doesn’t need to head to Meta’s servers for AI processing. There’s no real-time way to monitor how many hours you’ve used Conversation Focus, but you’ll receive a notification when you get near the limit.
“The subscription supports that ongoing work and gives power users expanded access along with premium device support,” the spokesperson says. “We’re going to start testing new optional subscription plans that offer more premium features and advanced capabilities for those who want to unlock more from our apps and AI glasses.”
The new Meta-branded Meta Glasses.
Photograph: Joel Chokkattu
As more features are added to the smart glasses, you’re likely to see the same treatment. If it’s any consolation, Meta says the vast majority of people will use Conversation Focus without hitting the monthly limit. This data is based on the company’s learnings from its early access program, though Meta says it will listen to feedback and adjust usage rates accordingly.