IBM will hire more than 700 customer success management (CSM) employees worldwide this year, according to IBM’s global vice president of customer success, which has…
Search Results for: customer success
Carousel Industries Ramps Up Customer Success Focus With New SVP Role
Carousel has three decades of experience helping clients weather the uncertainties of the marketplace and be able to reinvent and plan their business for the…
Volante Technologies Expands Leadership Team With Key Customer Success Hires
NEW YORK and LONDON and DUBAI, UAE and MEXICO CITY, Nov. 5, 2020 /PRNewswire/ — Volante Technologies, the global leader in cloud payments and financial messaging, today announced strategic additions to its leadership team…
5K Technical Services CEO Kirkendoll On Becoming Customers’ ‘Chief AI Strategist’
Generating marketing posts, screening resumes and helping nonprofits more quickly apply for grants are some of the early artificial intelligence use cases 5K Technical Services…
Verizon’s Fixed Wireless, AI Position Carrier For Long-Term Success: CEO
Fixed wireless and AI are two big pieces of Verizon’s growth strategy in 2024 and beyond, according to the telecom titan. Verizon’s total wireless service…
Ensemble AI: Two Of The Most Successful AWS Cloud Pioneers Are Starting A New AI Solution Provider
Two of the most successful born-in-the-cloud Amazon Web Services (AWS) solution provider entrepreneurs are teaming up to tackle the blockbuster AI opportunity with a new…
The Ultimate List of Marketing Statistics for 2024: Navigating the Numbers to Success
In the ever-evolving landscape of marketing, data reigns supreme. But with a sea of statistics out there, it can be overwhelming to know which ones…
SAP Launches New Development Capabilities To Help Partners, Customers Build Gen AI-Powered Apps
Aiming to expand the generative AI development capabilities of programmers in the SAP world, the software giant today debuted SAP Build Code, a new toolset…
Tech Trends Expert On How MSPs Can Harness GenAI To Keep Customers On The Cutting Edge
The explosion of generative AI into the IT market means that MSPs that want to stay relevent need to understand why it is part of…
AWS Will Begin Requiring MFA In 2024 For Customers
Next year, Amazon Web Services customers signing into the AWS Management Console with a root user account will be required to enable multi-factor authentication to proceed. “This certainly shows…