Contact Center-as-a-Service provider Talkdesk is layering six new generative AI features across its platform to change the way companies deploy, train and access GenAI within…
Search Results for: Talkdesk
Lumen Teams Up With Talkdesk To Build Out CCaaS, XaaS Portfolios
Lumen Technologies is expanding its portfolio of everything-as-a-service options via a new partnership with cloud-based contact center provider Talkdesk. The telecom giant formerly known as…
Talkdesk Announces Flexible Deployment and Guardian to Securely Shift to Work-From-Home Solutions and Address Business Continuity Needs
Products #8 through #11 of Talkdesk 20-in-20 offer business continuity for response to the coronavirus outbreak with suite of flexible cloud deployment and security options…
Lumen Technologies Crowns New EVP Of Enterprise Operations
Lumen Technologies, formerly CenturyLink, is bringing on telecom veteran Kye Prigg as its new executive vice president of the service provider’s enterprise operations, a business…
BCM One To Buy Pure IP For Global Reach, Voice Integration with Teams, Webex And Zoom
BCM One, a provider of business telecom services, is continuing its buying spree with plans to acquire U.K.-based voice specialist Pure IP, the companies said…
Cisco Partner Computacenter Is Using Webex To Connect People In El Paso To Social Services
Global solution provider Computacenter has teamed up with Cisco Systems to connect at-risk community members in El Paso, Texas, with essential services. El Paso Helps…
V3Media Interview with Gadi Shamia, CEO at Replicant
[vc_row][vc_column][vc_column_text] Hi Gadi, tell us about your journey and how you arrived at Replicant.ai. I got involved in the Contact Center space almost six years ago when…