SOUTHAMPTON, England, May 21, 2023 /PRNewswire/ — While trading may appear straightforward and simple thanks to its electronic nature, it is a delicate arena involving real money. Consequently, traders require…
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Digital Customer Engagement Experts, Localz Close £2M Funding Round to Support Business Post-COVID
LONDON, Nov. 25, 2020 /PRNewswire/ — Localz, leading experts in digital customer engagement, location, and communications technology announced today the closing of a £2 million venture round of…
5K Technical Services CEO Kirkendoll On Becoming Customers’ ‘Chief AI Strategist’
Generating marketing posts, screening resumes and helping nonprofits more quickly apply for grants are some of the early artificial intelligence use cases 5K Technical Services…
New Cisco Channel Chief: Support Partner ‘Momentum,’ Grow ‘Absolutely Critical’ Managed Services
As incoming Cisco global Channel Chief Rodney Clark prepares to take control of the company’s massive partner ecosystem, he’s already thinking about how he can…
SAP Launches New Development Capabilities To Help Partners, Customers Build Gen AI-Powered Apps
Aiming to expand the generative AI development capabilities of programmers in the SAP world, the software giant today debuted SAP Build Code, a new toolset…
Microsoft 365 Copilot Goes GA, Bringing GenAI To Enterprise Customers
Tuesday marks the first day of general availability for Microsoft 365 Copilot for enterprise customers, meaning partners can finally quote the product for customers and…
AWS Will Begin Requiring MFA In 2024 For Customers
Next year, Amazon Web Services customers signing into the AWS Management Console with a root user account will be required to enable multi-factor authentication to proceed. “This certainly shows…
Zoom Up Partner Program ‘2.0’ Includes Incentives, Support Programs As Company Boosts Channel’s Role
Zoom Video Communications is “empowering” its partners with a revamped partner program, support, marketing, and customer success programs, the tech giant revealed on Tuesday at…
Global Contact Center As A Service (CCaaS) Market Report 2023: A $17.12 Billion Industry by 2030 – Surging Demand for Customer Collaboration Solutions in CCaaS
DUBLIN, Sept. 26, 2023 /PRNewswire/ — The “Contact Center As A Service (CCaaS) Market Size, Share & Trends Analysis Report By Solution, By Service (Support & Maintenance, Integration &…
Amid Maui Wildfires, Local MSPs Step Up For Customers, Community, Each Other
Despite the loss of Uli Kirkegaard’s house and office to the Maui wildfires—and despite the time he now dedicates to navigating insurance policies and hunting…