SAP is making significant changes to how the software giant works with its solution provider partners, taking steps to simplify SAP-partner engagements and rewarding partners…
Search Results for: customer engagement
Digital Customer Engagement Experts, Localz Close £2M Funding Round to Support Business Post-COVID
LONDON, Nov. 25, 2020 /PRNewswire/ — Localz, leading experts in digital customer engagement, location, and communications technology announced today the closing of a £2 million venture round of…
5K Technical Services CEO Kirkendoll On Becoming Customers’ ‘Chief AI Strategist’
Generating marketing posts, screening resumes and helping nonprofits more quickly apply for grants are some of the early artificial intelligence use cases 5K Technical Services…
Global Contact Center As A Service (CCaaS) Market Report 2023: A $17.12 Billion Industry by 2030 – Surging Demand for Customer Collaboration Solutions in CCaaS
DUBLIN, Sept. 26, 2023 /PRNewswire/ — The “Contact Center As A Service (CCaaS) Market Size, Share & Trends Analysis Report By Solution, By Service (Support & Maintenance, Integration &…
IBM Owes BMC $1.6B In Court Case Over Customer Installation
IBM has been ordered by a federal judge to pay $1.6 billion to BMC Software for allegedly inducing a mutual client to replace BMC software…
Google Cloud Releases New Open-Source Security Software For Customers
Google Cloud is making available to customers some of its own open-source security code that it says has already been tested and proven effective against…
Biden’s management agenda prioritises federal employee engagement
The Biden administration plans to prioritise increasing young talent within the federal government and give employees more powers through their unions, according to the President’s…
Employee engagement platform Culture Amp raises $100M at a $1.5B valuation
Image Credits: Culture Amp(opens in a new window) Culture Amp was founded in 2009 to let companies conduct anonymous employee surveys, but since then, its focus has…
Sphere Announces Acquisition of Patient Engagement and Revenue Cycle Management Platform, Health iPASS
NASHVILLE, TENN. (PRWEB) DECEMBER 17, 2020 Sphere, a leading provider of end-to-end integrated payments and security software, today announced its acquisition of Health iPASS, an innovative provider…
Volante Technologies Expands Leadership Team With Key Customer Success Hires
NEW YORK and LONDON and DUBAI, UAE and MEXICO CITY, Nov. 5, 2020 /PRNewswire/ — Volante Technologies, the global leader in cloud payments and financial messaging, today announced strategic additions to its leadership team…